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March 2019

The Growing Chatbot Risk

Chatbots are useful and popular for multiple business purposes, but they also pose yet another security risk. How to prevent rogue chatbots. Read More

Fighting the Talent War with Benefits

Many employers are banking on benefits and engagement efforts, not big salary hikes, to keep solid workers from bolting. Are they taking too big a risk? Read More

Make Clients Happy

Monitoring email contacts and coaching employees helps them serve clients more effectively—and that boosts customer satisfaction. Read More

How Tech Can Expand Sales

Helping clients with a problem can also lead to sales only indirectly related to that problem. Read More

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