September 2012

September 2012

Call Reluctant

Call Waiting

A behavioral research groups finds a remedy for prospect-calling reluctance.

The Pro File

20:25 Vision

Lloyd’s new chairman, John Nelson, focuses on brokers and sets his sights on expanding London’s market to a larger world by 2025.

Redefining Relevance

Thunder Road

The Court decision meant little to benefits innovators. They have already left their old practice in the dust.


Global Scale

Skills Gap

Skilled workers soon will be scarce, while millions of unskilled will remain jobless.