Is your firm’s customer experience based on a vendor’s line of computer code? You call that strategic management?
Peel back a few layers of technology, and all brokerages and agencies start to look alike. So what makes the great ones great?
Predictive modeling means better margins but closer carrier scrutiny of brokers.
Business culture must adopt change (technology only enables it).
Social networking builds revenues for firms that understand that trusting their employees builds business.
Custom technology helps keep AmWINS on retailers’ radar.